The material:100% silk The size:90*200cm The artwork:digital printing Suitable:all season The weight:0.15kg
|Item Name||OEM Scarf|
|Material||As customer request, we offer free sample swatches for your reference|
|Size||Customer Size and Shape|
|Weight||12mm, 14mm, 16mm, and 18mm silk twill.|
|MOQ||1pc per design|
|Package||1pc/polybag, and then packed into a carton. Or as you require|
|Accessories||We offer to hang tags, cards, boxes, labels based on your requirements|
|Sample Time||Within 3 working days for stock sample|
|7-12 days for sampling with your custom designs|
|Delivery Time||In stock,5 pcs/color is ok. MOQ 50 pcs we can send 1-2 days|
|Out of stock, need 15-20 days for reproducing, MOQ: 100 pcs/color after sample approved and deposit received|
|Payment Terms||100% in advance for a small amount|
|30% deposit in advance, balance before shipment|
|Shipping||By sea, air or express|
About the sample fee
Q1. Why do you charge a sample fee?
We need to order the material for your customized designs, we need to pay the printing and embroidery, and we need to pay our designers salary. Once you pay the sample fee, it means we have the contract with you, we will take responsibility for your samples, until you say “ok, it is perfect”.
Q2. How much is the sample fee?
The account is up to your sample, usually, it is 20-50 USD, but if there are many embroideries or printings, and it is very complex, the sample fee will be higher.
Also, the sample fee will refund you when you place an order.
Q3. Is the sample fee refunded when the order is placed?
Yes, the sample fee will be refunded to you when you place an order.
Q4. What is the sample time?
It is 5-7 days according to the different samples. If you want the sample urgently, it can be done within 1-2 days.
Q5. If I send my own sample to you, you duplicate the sample for me, should I pay the sample fee?
Once we promise you that we can do it, you will not pay any fees any more. You just need to pay the delivery cost.
Q6. How about the sample freight?
If you have an international express account, you can choose freight collect. If not, you can pay the freight together with the sample fee.
Q7. If I don’t like the sample when I receive it, can you modify it for me?
Yes, until you say “ok, it is perfect”.
Q1. How do you control the quality?
We check the finish toys one by one, make sure the quality is good. Also, we have the factory QC to check goods, meanwhile, your side also can arrange the third party QC to check goods on our warehouse.
Q2. How can I do if I receive bad quality goods?
Tell us the pcs of bad goods, and send us the photos, we will refund these costs or remake the goods for you.
Q1. What is the MOQ for Pillow?
Usually, the MOQ is 100pcs if we have in stock.
About delivery time
Q1.What is the delivery time?
Usually, it is 10-15 days according to your quantity.
Q2. If I want the order urgently, can you make it faster?
Your urgent order is acceptable, 5 days is ok for some existing models.